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9 дней назад

Account Manager (Gift Cards)

Формат работы
remote (только United_kingdom)
Тип работы
fulltime
Английский
c1
Страна
UK
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Account Manager (Gift Cards): Managing client relationships and growing B2B gift card programs through performance analysis, strategic reviews, and consultative upselling with an accent on client value, revenue growth, and operational coordination. Focus on analyzing sales and redemption data, presenting actionable insights, developing account expansion strategies, and resolving complex client and contract issues.

Location: Remote home-office position based in the UK; travel is required for client presentations and team meetings, with occasional international travel to the US and wider Europe.

Company

hirify.global provides commercial payment solutions, including stored value and gift card programs, to businesses and consumers across more than 80 countries.

What you will do

  • Act as the primary liaison for assigned clients and build long-term, trust-based relationships.
  • Analyze client program performance, sales trends, and redemption data, then prepare reports and dashboards for regular reviews.
  • Provide consultative recommendations to optimize gift card programs and align solutions with client objectives.
  • Identify upselling opportunities and collaborate with sales and product teams on account growth strategies.
  • Manage contract terms, expirations, outstanding invoices, onboarding, and operational issue resolution.
  • Partner with sales, operations, finance, and technology teams to ensure smooth program execution.

Requirements

  • Experience in account management, client services, or business development; gift cards, B2B, rewards, employee benefits, or loyalty experience is preferred.
  • Strong analytical, communication, presentation, negotiation, and interpersonal skills.
  • Proven experience managing and growing client accounts.
  • Proficiency with CRM tools, Excel, and data visualization or reporting platforms.
  • Fluent English required.
  • Full driving licence and ability to travel for client and team meetings required.

Nice to have

  • Additional language skills.
  • Experience in the gift card, rewards, employee benefits, or loyalty industry.

Culture & Benefits

  • Remote work environment with planned customer travel.
  • Company-issued equipment and formal hands-on training.
  • Competitive salary and benefits package.
  • Company car and private medical cover.
  • Life assurance at four times annual salary and a 5% employer pension contribution.
  • Access to rewards, discounts, and LinkedIn Learning.

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