12 дней назад
Mission Intelligence Analyst
30$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Mission Intelligence Analyst (AI/Security Technology): Monitoring autonomous security machines and AI-driven software by verifying alerts, investigating incidents, and maintaining 24/7 coverage with an accent on physical security operations, incident response, and customer service. Focus on solving alert-related problems, preparing security activity reports, improving response times and clearance rates, and coordinating fleet operations.
Location: On-site at Sunnyvale HQ, Sunnyvale, California
Salary: $30 per hour
Company
is a security technology company building an integrated managed service that combines autonomous machines, AI-driven software, and security professionals.
What you will do
- Monitor security alerts and autonomous machines continuously to support client security and customer service operations.
- Verify alerts, investigate incidents, and prepare daily security activity reports.
- Respond to shift incidents while maintaining consistent response times and clearance rates.
- Identify operational problems and contribute improvements to the Mission Intelligence department.
- Collaborate with cross-functional teams to keep the autonomous security fleet active.
Requirements
- Experience in physical security or a Physical Security Operations Center environment.
- Clear communication skills and the ability to work independently and collaboratively.
- Computer and internet proficiency, strong organization, curiosity, and willingness to learn.
- Flexibility to cover shifts when needed, including the Monday–Friday 10:00 p.m.–6:30 a.m. shift.
- Customer service experience, attention to detail, and sound judgment when responding to alerts.
Nice to have
- Experience with security operations, CCTV, or security technology environments.
- Prior physical security industry experience.
Culture & Benefits
- On-site work supporting autonomous security operations.
- Medical, dental, and vision benefits.
- 401(k) and paid time off.
- Stock options.
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