Sales Support Specialist

Location: Remote

Company

Company information is not provided.

What you will do

• Provide daily administrative and operational support to sales representatives, account managers, and sales leadership.
• Manage leads, opportunities, customer accounts, sales activities, follow-ups, and lead distribution.
• Respond to customer inquiries, coordinate meetings and demonstrations, and support quotations, proposals, and sales documentation.
• Create and process customer orders, coordinate rush and pending orders, and help resolve account or service issues.
• Prepare sales reports, performance metrics, presentations, spreadsheets, and materials supporting sales strategies.
• Maintain accurate sales records and customer data while coordinating with Customer Support, Finance, Marketing, and other internal teams.

Requirements

• High school diploma or equivalent; an associate's or bachelor's degree in business, marketing, sales, communications, or a related field is preferred.
• Previous experience in sales support, sales administration, customer service, office administration, or a related role.
• Excellent written and verbal communication skills in English and Spanish.
• Strong organization, time management, customer service, interpersonal, analytical, problem-solving, and data-entry skills.
• Proficiency with Microsoft Office or Google Workspace, especially spreadsheets and presentations, plus familiarity with CRM or customer management systems.
• Ability to manage multiple priorities, adapt to changing requirements, work independently, and collaborate with cross-functional teams.

Nice to have

• Experience in a high-volume sales or administrative environment.
• Experience preparing sales reports, tracking KPIs, managing leads, processing orders, and maintaining customer accounts.
• Experience in online education, SaaS, technology, or professional services.

Culture & Benefits

• Remote work arrangement.
• Collaboration with Sales, Customer Support, Finance, Marketing, and other internal teams.
• Work in a fast-paced environment with changing priorities and business requirements.