Manager, Strategic Operations

Location: Hybrid in New York, NY or Washington, DC; 0–10% domestic travel

Company

Planned Parenthood Federation of America supports Planned Parenthood affiliates, nonprofit health centers, sexual and reproductive health education, and advocacy across the United States.

What you will do

• Support day-to-day budget and operational management across the External Affairs team.
• Supervise, coach, prioritize, and quality-check the work of a Senior Specialist.
• Coordinate with Procurement, Finance, and Program teams on contracts, amendments, grants, sponsorships, honoraria, memberships, and invoices.
• Track contract workflows, budget commitments, payments, discrepancies, risks, and required follow-up.
• Identify opportunities to streamline contracting and payment processes while ensuring compliance with internal policies and external requirements.
• Develop process guidance and training, provide recommendations to senior leaders, and support External Affairs special projects.

Requirements

• 5+ years of operational experience, including analyzing and improving organizational processes.
• Strong financial and budget management skills, including tracking spend, commitments, forecasts, variances, and payment status.
• Experience supervising, coaching, or coordinating staff workflows and competing priorities.
• Strong written and verbal communication skills, judgment, organization, attention to detail, and problem-solving ability.
• Ability to work independently, assess operational risks, prepare recommendations, and collaborate across Finance, Procurement, Program, and other functions.
• Commitment to Planned Parenthood’s mission, diversity, equity, inclusion, and advancing racial equity in operational processes.

Culture & Benefits

• Full-time, non-union employment.
• Workplace culture centered on belonging, learning, and recognition of individual contributions.
• Commitment to diversity, inclusion, respect, integrity, customer focus, and innovation.
• Equal employment opportunity workplace participating in the E-Verify program.