Performance & Rewards Senior Specialist (Payroll)

Location: Manila, Philippines (One Ayala Tower 2)

Company

hirify.global provides global People Services solutions across approximately 40 countries and supports a workforce of around 65,000 employees.

What you will do

• Execute, validate, and coordinate compensation, benefits, performance management, and payroll processes across the employee lifecycle.
• Manage enrollments, payroll transactions, terminations, reconciliations, reporting, and audit-related activities.
• Partner with HR, Finance, People Services, payroll vendors, benefits providers, and other stakeholders to resolve issues and deliver services on time.
• Lead root cause analysis and corrective actions for complex payroll issues, discrepancies, escalations, and operational risks.
• Drive process standardization, efficiency improvements, automation opportunities, and service enhancements.
• Monitor KPIs and SLAs, maintain documentation, support knowledge transfer, and coach team members on operational best practices.

Requirements

• 3–5 years of experience in payroll and benefits operations, including end-to-end payroll processing, administration, validation, reconciliations, compliance, employee inquiries, and year-end activities.
• Experience supporting multi-country payroll operations, preferably across APAC, Europe, or other international regions.
• Advanced Excel and payroll data analysis skills, including reconciliations, variance analysis, data validation, and reporting.
• Understanding of payroll governance, internal controls, audit requirements, data privacy, and confidential employee information.
• Experience in Shared Services, Global Business Services, BPO, SSO, or outsourced payroll environments is highly preferred.
• Bachelor’s degree in Human Resources, Psychology, Business Management, or a related field is preferred.

Culture & Benefits

• Collaborative environment focused on accurate, efficient, and employee-centric People Services.
• Opportunities to work in a global environment with exposure to transformation initiatives.
• Continuous learning and knowledge-sharing opportunities.

Hiring process

• Submit the application through the official ING careers site and Workday.
• Recruitment communications should come from official ING or Workday domains.