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6 дней назад

Senior Human Resource Associate, Shared Service Centre

Формат работы
remote (только Philippines)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Senior Human Resource Associate, Shared Service Centre (HR Operations/Payroll): Supporting employee lifecycle administration, HR documentation, benefits enrollment, payroll data, and international service providers for professionals engaged through a global employment platform with an accent on HR operations, data accuracy, and cross-regional coordination. Focus on managing onboarding and offboarding workflows, auditing employee data, resolving stakeholder queries, and improving shared-service processes across EMEA, APAC, and AMER.

Location: Philippines (Remote-First)

Company

hirify.global provides a SaaS-based global employment platform that helps organizations hire, onboard, and manage professionals across more than 180 countries.

What you will do

  • Support employee lifecycle processes including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
  • Prepare employment contracts, amendments, HR policies, benefits and payroll documentation, onboarding guides, certificates, and termination records.
  • Maintain professional and customer records in the proprietary platform and process HR-related status, benefits, and termination changes.
  • Coordinate benefits administration and provide payroll data, including time and expense details, to local payroll providers and internal payroll teams.
  • Audit data changes, ensure accurate and timely payments, and maintain service levels and standard operating procedures.
  • Act as a first point of contact for professionals and customers while coordinating with insurers, payroll providers, pension providers, vendors, and internal teams.

Requirements

  • 2–5 years of HR operations experience, preferably in a shared service centre.
  • Detailed knowledge of HR procedures and policies, with basic EMEA labor legislation knowledge considered advantageous.
  • Strong written and verbal English communication skills and excellent customer service abilities.
  • Proficiency with Microsoft Office and the ability to quickly learn new platforms and AI features.
  • Experience using generative AI tools such as Gemini or NotebookLM to improve workflow efficiency and output quality.
  • Strong problem-solving, stakeholder management, self-motivation, attention to detail, time management, and cross-cultural collaboration skills, with flexibility to accommodate customer and professional time zones.

Nice to have

  • Experience handling employee offboarding processes.

Culture & Benefits

  • 9-month fixed-term contract with an immediate start preferred.
  • Remote-first work environment with international teams.
  • Paid parental leave, flexible time off, spending accounts, and medical, dental, and vision insurance.
  • Sabbatical eligibility after five years and an annual bonus for eligible non-sales roles.

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