6 дней назад
Senior Human Resource Associate, Shared Service Centre
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Human Resource Associate, Shared Service Centre (HR Operations/Payroll): Supporting employee lifecycle administration, HR documentation, benefits enrollment, payroll data, and international service providers for professionals engaged through a global employment platform with an accent on HR operations, data accuracy, and cross-regional coordination. Focus on managing onboarding and offboarding workflows, auditing employee data, resolving stakeholder queries, and improving shared-service processes across EMEA, APAC, and AMER.
Location: Philippines (Remote-First)
Company
provides a SaaS-based global employment platform that helps organizations hire, onboard, and manage professionals across more than 180 countries.
What you will do
- Support employee lifecycle processes including onboarding, data management, absence management, visa renewals, transfers, and offboarding.
- Prepare employment contracts, amendments, HR policies, benefits and payroll documentation, onboarding guides, certificates, and termination records.
- Maintain professional and customer records in the proprietary platform and process HR-related status, benefits, and termination changes.
- Coordinate benefits administration and provide payroll data, including time and expense details, to local payroll providers and internal payroll teams.
- Audit data changes, ensure accurate and timely payments, and maintain service levels and standard operating procedures.
- Act as a first point of contact for professionals and customers while coordinating with insurers, payroll providers, pension providers, vendors, and internal teams.
Requirements
- 2–5 years of HR operations experience, preferably in a shared service centre.
- Detailed knowledge of HR procedures and policies, with basic EMEA labor legislation knowledge considered advantageous.
- Strong written and verbal English communication skills and excellent customer service abilities.
- Proficiency with Microsoft Office and the ability to quickly learn new platforms and AI features.
- Experience using generative AI tools such as Gemini or NotebookLM to improve workflow efficiency and output quality.
- Strong problem-solving, stakeholder management, self-motivation, attention to detail, time management, and cross-cultural collaboration skills, with flexibility to accommodate customer and professional time zones.
Nice to have
- Experience handling employee offboarding processes.
Culture & Benefits
- 9-month fixed-term contract with an immediate start preferred.
- Remote-first work environment with international teams.
- Paid parental leave, flexible time off, spending accounts, and medical, dental, and vision insurance.
- Sabbatical eligibility after five years and an annual bonus for eligible non-sales roles.
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