8 дней назад
Digital & ECommerce Performance Executive (Hospitality)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Digital & ECommerce Performance Executive (Hospitality): Driving hotel digital performance across the Pacific through hands-on campaign execution, rate parity monitoring, and hotel team enablement with an accent on SEO/AEO, SEM, metasearch, social media, CRM, and OTA performance. Focus on optimizing conversion and digital health scores, improving cross-channel user journeys, supporting Accor App usage, and training hotel teams across multiple time zones.
Location: Sydney, Australia
Company
is part of Accor, a global hospitality group operating more than 5,000 hotels across 110 countries.
What you will do
- Execute multi-channel digital marketing campaigns across SEO/AEO, SEM, metasearch, social media, and CRM/email platforms.
- Monitor direct and indirect channel performance and implement data-driven actions to improve conversion rates and cross-channel user journeys.
- Manage OTA competitiveness, rate parity, targeted OTA campaigns, and hotel Digital Health Scores.
- Support Accor App usage and optimize digital performance across the Extended Stay portfolio.
- Train and support hotel teams, troubleshoot digital platforms, and administer user access to digital tools.
- Coordinate with hotel teams, regional stakeholders, and external agencies across multiple time zones.
Requirements
- Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
- At least 3 years of experience in digital marketing, content management, or e-commerce.
- Familiarity with content management systems, web publishing tools, and basic SEO/CRO principles.
- Ability to interpret channel performance data and recommend tactical optimizations.
- Excellent communication, writing, and proofreading skills, with the agility to manage multiple projects in a fast-paced environment.
Nice to have
- Experience in the hospitality or travel industry.
Culture & Benefits
- Accommodation and food-and-beverage discounts worldwide through ALL Heartist Membership.
- Family and friends discounts on accommodation, services, and events.
- Accor Live Limitless loyalty program with status and reward points.
- Access to professional development platforms through Accor Academy and Typsy.
- Opportunities to build a global hospitality network and develop an international career.
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