Key Account Manager (Payments)

Location: On-site in Curitiba or São Paulo, Brazil

Company

hirify.global is a Latin American fintech building global payments infrastructure that connects digital businesses with consumers across 21 emerging markets.

What you will do

• Manage high-growth enterprise and mid-market merchants, executing strategic commercial plans to drive year-over-year revenue growth.
• Develop opportunities for new products, market expansion, and increased share of checkout within merchant relationships.
• Build trusted merchant relationships, understand product pain points and expansion plans, and represent customer needs across internal teams.
• Monitor merchant performance, payment method optimization, market penetration, and competitive developments.
• Collaborate with product, marketing, operations, risk, legal, finance, and subject-matter teams to maximize merchant satisfaction.
• Maintain Salesforce pipeline reporting, forecast revenue, and provide leadership feedback on sales-cycle and channel improvements.

Requirements

• Experience in account management or business development with a record of exceeding targets.
• Required experience in payments and understanding of merchant payment environments and needs.
• Proven Salesforce CRM experience managing pipelines, forecasting revenue, and maintaining sales-process discipline.
• Strong analytical, organizational, planning, prioritization, communication, presentation, and persuasion skills.
• Self-starter with a resilient, solution-oriented approach in an entrepreneurial, fast-paced environment.
• Valid passport and willingness to travel up to 30% of the time; fluent English is required and will be tested.

Nice to have

• A secondary language.

Culture & Benefits

• Meal allowance and medical and dental plans with dependent coverage.
• Financial assistance for undergraduate, graduate, and MBA programs.
• Budget for courses, certifications, and workshops.
• Language classes and well-being programs.
• Semi-flexible hours, an additional birthday day off, and a year-end break.