8 дней назад
Loan Sales Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Loan Sales Specialist (Financial Services): Supporting customers with personal loan applications, tailored financing solutions, and loan lifecycle management with an accent on customer service, sales, collections, and regulatory compliance. Focus on educating customers about loan terms and optional insurance products while achieving individual and branch goals.
Location: Onsite in Warsaw, Indiana, United States. Monday–Friday during standard business hours, with occasional extended hours and possible Saturdays.
Company
provides personal loans, credit cards, and other financial products to help nonprime customers access responsible credit.
What you will do
- Listen to customers’ needs and present tailored financing solutions.
- Manage customer relationships throughout the loan process and lifecycle.
- Handle loan servicing and collections activities in compliance with applicable laws and regulations.
- Communicate with customers and internal departments by phone, email, chat, and in-house systems.
- Explain loan terms, options, and optional insurance products clearly.
- Meet individual and branch sales, service, and performance goals.
Requirements
- High school diploma or GED.
- Ability to multitask and adapt to changing demands.
- Ability to provide empathetic customer service and communicate clearly.
- Availability to work onsite in Warsaw, Indiana.
Nice to have
- Sales, collections, or customer service experience.
- Bilingual Spanish proficiency.
Culture & Benefits
- Competitive annual salary with incentives tied to individual and team performance.
- Training programs and opportunities for advancement toward leadership roles.
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% matching 401(k), employee stock purchase plan, and tuition reimbursement.
- Paid vacation, sick leave, holidays, and volunteer time.
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