Senior Manager, Commercial Catalogue Planning (PlayStation Store)

Location: London, United Kingdom; hybrid working.

Company

hirify.global, part of Sony Interactive Entertainment, develops the hirify.global brand, including hardware, network services, and the hirify.global Store digital commerce platform.

What you will do

• Define the annual and quarterly catalogue and promotional strategy for the hirify.global Store.
• Set commercial objectives, KPIs, guardrails, and priorities for catalogue monetisation and promotions.
• Build integrated plans and calendars from partner roadmaps, revenue forecasts, contractual commitments, and activity requests.
• Lead promotion experimentation with Analytics, Data Science, and other cross-functional partners.
• Coordinate customer journeys, localisation, dependencies, support levels, and market-specific requirements.
• Manage and develop a two-person Catalogue Planning team and improve planning standards through automation.

Requirements

• 10+ years of experience in strategy, operations, pricing and promotions, or ecommerce, ideally in technology, retail, media, or digital entertainment.
• Proven experience setting promotional strategy and delivering measurable revenue, conversion, engagement, or customer-value outcomes.
• People leadership experience, including capability building, accountability setting, and developing inclusive, high-performing teams.
• Advanced analytical judgement and experience using complex commercial and customer data to support experimentation and decisions.
• Strong planning and programme leadership across annual, quarterly, and in-quarter cycles.
• Experience influencing senior stakeholders and leading across global and local teams in a complex matrix organisation.

Nice to have

• Experience managing a large digital-content catalogue or marketplace, including title lifecycle, discoverability, and merchandising.
• Hands-on experience with digital promotions, pricing mechanics, segmentation, and test-and-learn programmes.
• Knowledge of games, subscriptions, media, or partner-led content ecosystems.
• Experience balancing enterprise standards with regional and market-specific requirements.
• Higher education in Business, Marketing, Economics, Data Science, Analytics, or a related discipline.

Culture & Benefits

• Hybrid working environment.
• Discretionary bonus opportunity.
• Private medical insurance and dental scheme.
• 25 days of holiday per year.
• On-site gym, subsidised café, free soft drinks, and on-site bar.
• Access to a cycle garage and showers.

Hiring process

• Background checks are conducted at the offer stage and may include criminal background checks for some roles.