Sales Operations Analyst (AI)

Location: São Paulo, Brazil; remote and hybrid work arrangements are stated

Company

hirify.global provides AI-powered customer and employee experience orchestration technology used by more than 8,000 organizations in over 100 countries.

What you will do

• Track bookings, quota attainment, pipeline, forecast accuracy, win-loss results, cloud mix, and strategic campaigns.
• Participate in weekly sales forecast calls and provide reporting and insights to sales management.
• Act as the regional escalation point for forecasting, quota, bookings, reporting, processes, and Salesforce issues across Latin America.
• Build dashboards and manage regional reporting for pipeline visibility, key metrics, and strategic initiatives.
• Support Quarterly Business Reviews with quota and pipeline reports, analysis, and executive presentations.
• Improve processes and systems, monitor deals during close periods, and provide guidance or training to colleagues.

Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, or a related field.
• Experience with Salesforce administration, CRM Lightning reports, pipeline management, forecasting, bookings, quota attainment, and revenue reporting.
• Advanced Excel skills, including formulas, pivot tables, data analysis, and modeling, plus strong Power BI experience.
• Strong PowerPoint, analytical, problem-solving, communication, project management, and stakeholder collaboration skills.
• Ability to work with senior stakeholders, cross-functional teams, and colleagues across cultures.
• A bachelor’s degree in Business, Statistics, Computer Science, or a related field is desirable, or equivalent professional experience.

Nice to have

• Experience with Tableau and Clari.
• Experience with go-to-market strategy and execution.
• Experience supporting Sales or Revenue Operations across Latin America.
• Experience presenting data, insights, and recommendations to senior management.

Culture & Benefits

• Flexible-first work culture within a global team.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, and well-being resources.
• Regionally tailored programs for employees and their families.
• Opportunity to support AI-powered technology at enterprise scale.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Usually no more than five interviews before final steps.