IT Desktop Support Administrator (Microsoft Intune)

Location: Pittsburgh, Pennsylvania, United States; hybrid working model with 3 days in the office per week

Salary: $48,750–$81,250 base salary per year, plus an uncapped commission plan and benefits.

Company

hirify.global provides a cloud-based spend management and procurement platform that helps global organizations manage suppliers, control costs, and improve sustainability and resilience.

What you will do

• Administer Microsoft Intune deployments, policies, application packaging, updates, and Windows 11 endpoint management as the primary U.S. relay.
• Configure and troubleshoot PCs, drivers, printers, software, hardware accessories, and system updates.
• Manage employee onboarding and offboarding, hardware provisioning, IT training, equipment lifecycle, patching, inventory, and stock tracking.
• Provide hands-on support for Pittsburgh office meeting room audio/visual systems, LAN, Wi-Fi, and physical access control.
• Manage identity, user access rights, digital permissions, and least-privilege controls.
• Support security hygiene, threat analysis, remediation, and global workstation standards in collaboration with EMEA, APAC, Infrastructure, and Infosec teams.

Requirements

• At least 5 years of relevant professional experience with a bachelor's degree, 3 years with a master's degree, or an equivalent combination of education and experience.
• Proven Microsoft Intune administration experience in a Windows 11 environment, including application packaging, configuration profiles, and deployment.
• Hands-on Google Workspace administration, including user provisioning, groups, security settings, Gmail, Drive, and Meet support.
• Knowledge of application packaging, driver deployment, printer management, Active Directory, Azure AD, Microsoft 365, LAN/Wi-Fi, command-line tools, scripting, and computer security.
• Ability to work autonomously in a local office while collaborating across global departments and time zones.
• Strong customer service, problem-solving, communication, prioritization, and technical documentation skills.

Nice to have

• Google Workspace Administrator, Microsoft Certified: Modern Desktop Administrator Associate, CompTIA Security+, A+, or Network+ certification.
• Familiarity with PowerShell, GAM, or command-line scripting.
• Experience with office physical access control platforms and global security or IT teams.

Culture & Benefits

• Hybrid work with three office days per week.
• Medical, dental, vision, retirement plan with company match, and additional benefits.
• Training and career development opportunities.
• International, diverse, and collaborative working environment.
• Office snacks, weekly lunches, social events, and team activities.

Hiring process

• Initial screening call with the Talent team.
• Several personalized interviews with relevant internal stakeholders, conducted virtually or onsite.