Field Engineer I - Tampa (IT Support)

Location: Tampa, Florida, United States; regular travel to client locations throughout the Tampa Bay/Oldsmar area. The role includes onsite client support, remote support, and after-hours on-call work.

Annual base salary: $63,700–$74,000, with possible bonus or incentive eligibility.

Company

hirify.global provides managed IT, cybersecurity, cloud, and technology strategy services for growing and highly regulated organizations.

What you will do

• Provide onsite desktop support and remote IT support, resolve technical issues, and close service tickets.
• Troubleshoot Windows desktops, Microsoft Office, mobile devices, connectivity, printing, applications, and user profiles.
• Support Microsoft 365, Azure, Exchange, mail flow, Exchange DAG, backup solutions, and spam-filter platforms.
• Manage user accounts, passwords, and bulk operations across Active Directory, Entra, Exchange, and related systems.
• Configure switches and troubleshoot DHCP, DNS, Active Directory replication, VPN, and other corporate networking services.
• Deploy imaged hardware and perform after-hours infrastructure and server maintenance as part of the on-call rotation.

Requirements

• 2+ years of related work experience.
• Proficiency in Azure environments and Microsoft 365 administration.
• Strong Windows desktop troubleshooting and corporate networking knowledge.
• Ability to multitask, follow defined processes, and produce high-quality results in a fast-paced environment.
• Excellent written and verbal communication skills with a customer-focused approach.
• Ability to provide onsite support at client locations in the Tampa Bay/Oldsmar area.

Culture & Benefits

• Health, dental, vision, FSA, HRA, HSA, life, and disability insurance.
• 401(k), paid parental leave, holiday pay, flexible vacation, and sick days.
• Observed company holidays, including a birthday day off, plus spot bonuses.
• Learning and development opportunities, community and social events, and flexible working life.
• $100 well-being allowance and additional health and wellness perks.

Hiring process

• Interview notes may be supported by AI-assisted tools; candidate evaluation and hiring decisions remain with the hiring team.
• Reasonable accommodations are available for the application and interview process.