Product Manager - Identity, Suspensions & Closures (Fintech)

Location: San Francisco, CA or Chicago, IL, USA. The role follows a hybrid in-office policy with four days per week in the office and Fridays from home for employees near a hirify.global office; a fully remote program is also available according to company policy.

Base salary: $183,000–$205,000 in San Francisco or $165,000–$185,000 in Chicago, depending on location, skills, qualifications, and experience. Full-time employees may also receive a bonus, equity, and comprehensive benefits.

Company

hirify.global is a financial technology company building accessible banking tools and platforms that help members improve their financial lives.

What you will do

• Set the vision and roadmap for identity and account lifecycle capabilities covering suspension, closure, re-enablement, and restriction states.
• Define lifecycle policies and decision requirements with Risk, Compliance, Legal, Operations, and Member Experience teams.
• Design orchestration across products and services so user-level lifecycle actions produce predictable outcomes across accounts, products, and partners.
• Create scalable integration models and requirements for APIs, lifecycle states, closure reasons, re-enablement, funds flow, communications, support, and partner synchronization.
• Improve member, support, and Risk experiences by making restrictions understandable, consistent, recoverable, and operationally manageable.
• Lead cross-functional programs, build measurement mechanisms, and drive root-cause analysis for high-severity lifecycle issues.

Requirements

• 6+ years of Product Manager experience.
• Experience shaping ambiguous, complex problems and building alignment across engineering, risk, compliance, and leadership.
• Ability to translate risk and platform challenges into clear product strategy and execution.
• Experience working with significant policy, operational, and data dependencies.
• Strong analytical skills and experience using data and user insights to make product decisions.
• Ability to work from San Francisco or Chicago, with four office days per week for employees near a hirify.global office.

Culture & Benefits

• Full-time employees receive comprehensive health, financial, and wellbeing benefits.
• Generous vacation, company-wide paid days off, and paid parental leave of up to 22 weeks for birthing parents and 12 weeks for non-birthing parents.
• Backup child, elder, and pet care, subsidized commuter benefits, family planning reimbursement, and an annual wellness stipend.
• Support for community organizations through designated paid time off.
• Entrepreneurial, inclusive, and collaborative environment focused on integrity, ownership, and member trust.