Vice President, Digital Communications Capabilities (AI)

Location: Hybrid in New York City or Edgewood, New York

Salary: $200,000–$210,000 annually, plus bonus eligibility

Company

hirify.global provides technology and communications capabilities for financial services, investor engagement, digital delivery, and regulated transactional communications.

What you will do

• Define and execute the enterprise strategy, roadmap, capability model, and investment priorities for digital communications.
• Lead capabilities across email, secure notifications, microsites, mobile, push, text, document access, content management, personalization, segmentation, and communication journeys.
• Coordinate digital communication capabilities across InFocus, the Universal Client Portal, Investor Hub, preference-management solutions, and related platforms.
• Establish reusable services, integration patterns, configuration standards, onboarding approaches, and operating models for hirify.global businesses.
• Ensure security, resiliency, accessibility, performance, compliance, and operational controls at enterprise scale.
• Lead a multidisciplinary organization spanning product strategy, product management, experience, analytics, and business enablement.

Requirements

• At least 12 years of experience in digital platforms, communications technology, product management, financial services, or a related field.
• Significant leadership experience managing enterprise products, capabilities, or high-volume digital ecosystems.
• Experience with regulated, secure, or transaction-sensitive communications and digital channels.
• Knowledge of content management, composition, personalization, segmentation, journey orchestration, preference management, digital distribution, and analytics.
• Experience with platform architecture, APIs, data integration, identity, security, scalability, resiliency, and operational controls.
• Bachelor’s degree required; advanced degree or equivalent professional experience preferred.

Nice to have

• Experience leading global and cross-functional teams.
• Experience applying artificial intelligence, analytics, automation, and behavioral insights to digital products or communications.

Culture & Benefits

• Collaborative and inclusive work environment focused on empowerment, trust, accessibility, and inclusion.
• Opportunity to develop talent and strengthen product-management practices.
• Comprehensive employee benefits.
• Bonus eligibility included.

Hiring process

• Applications may be supported by AI-based recruiting tools, with final employment decisions subject to human review.