Operations Manager - Sales Management (Crypto)

Location: Hybrid in Hong Kong or Taguig City, Metro Manila, Philippines

Company

A pioneer crypto brand in the Philippines building scalable sales operations and expanding beyond APAC.

What you will do

• Support the Chief of Staff and Head of Global Sales across key markets.
• Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks.
• Build and maintain dashboards, recurring performance reports, and organized action trackers.
• Analyze sales trends, underperformance causes, and process gaps.
• Track adoption and effectiveness of internal and AI-enabled sales tools, partnering with the Sales AI team on data quality and improvements.
• Coordinate trainings, meetings, communications, and follow-ups with Legal, Compliance, and other stakeholders.

Requirements

• Hybrid work in Hong Kong or Taguig City, Metro Manila, Philippines.
• Experience in sales operations, commercial operations, business operations, analytics, or a similar role.
• Strong spreadsheet, dashboarding, and analytical skills with comfort working with performance metrics.
• Highly organized, detail-oriented, and reliable with follow-through.
• Ability to coordinate across distributed teams and multiple functions.
• Interest in AI-enabled workflows and using AI tools for automation and insight generation.

Nice to have

• Experience in fintech, payments, crypto, e-commerce, or high-growth technology.

Culture & Benefits

• Cross-functional collaboration focused on improving customer experience.
• Opportunities for career advancement in a fast-growing organization expanding beyond APAC.
• A data-backed culture that welcomes ideas and turns them into meaningful improvements.