Business Development Manager UK/IE (Ecommerce & Wholesale)

Location: London, UK — hybrid working from the Islington showroom and remotely

Company

Premium ceramic and lifestyle products manufacturer with Dining & Lifestyle and Bath & Wellness segments, operating internationally with more than 12,500 employees worldwide.

What you will do

• Manage daily operations and commercial execution for key wholesale and ecommerce accounts.
• Coordinate online and in-store promotions, product launches, seasonal campaigns, and agency activities.
• Review product assortments with key accounts to improve commercial performance and brand presentation.
• Run dropship operations, monitor partner KPIs, and coordinate fulfilment with third-party logistics providers.
• Conduct business reviews, develop joint business plans, and identify operational risks and growth opportunities.
• Work with Logistics, Operations, Business Partner Service, and IT to improve efficiency and automate processes.

Requirements

• Hands-on experience managing operations across ecommerce marketplaces, dropship, and wholesale models.
• Strong ecommerce and/or retail account management background, ideally with major retailers.
• Experience coordinating cross-functional teams, ecommerce middleware providers, third-party fulfilment partners, and platforms.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Self-motivated, organised, detail-oriented, and comfortable taking ownership in a fast-paced environment.
• Experience or knowledge of premium lifestyle, homeware, or tableware markets is advantageous.

Culture & Benefits

• Hybrid working model combining collaboration at the Islington showroom with remote flexibility.
• Permanent, full-time employment.
• Staff discounts on premium product ranges.
• Company pension scheme and healthcare benefits.
• Collaborative, international environment with entrepreneurial spirit and open communication.
• Career development within a recognised premium heritage brand.