Associate Director of Social Commerce (TikTok Shop)

Location: London, United Kingdom; hybrid working with 3 days a week in the office.

Company

hirify.global accelerates global brands on ecommerce marketplaces through a proprietary ecommerce acceleration platform powered by data, machine learning, and AI.

What you will do

• Lead, mentor, and scale a team of TikTok Shop Account Managers while managing portfolio capacity and delivery standards.
• Own strategic relationships and marketplace growth plans for a curated portfolio of flagship brand partners.
• Drive GMV and revenue growth through live shopping, affiliate outreach, content optimization, and advertising strategies.
• Present performance reviews, growth opportunities, and strategic recommendations to client executives and internal leadership.
• Collaborate with Product, Engineering, Creator Operations, and Marketplace teams to improve software capabilities and service offerings.
• Provide subject-matter expertise on TikTok Shop features, algorithm changes, and social commerce trends.

Requirements

• 6+ years of experience in ecommerce, marketplace management, or digital agency environments.
• 1–2+ years of direct team management or supervisory experience.
• Proven experience managing and scaling brand growth on TikTok Shop, including strong knowledge of affiliate ecosystems, creator alignment, and shop operations.
• Strong leadership, coaching, process-building, analytical, and revenue strategy skills.
• Executive-level written and verbal communication skills for client negotiations and internal alignment.
• Ability to work in a hybrid arrangement with 3 days per week in the London office.

Culture & Benefits

• Culture focused on innovation, data-driven decisions, partner success, accountability, and practical execution.
• 28 days of holiday, increasing to 32 days with each year of service.
• RSUs, private medical insurance, gym discounts, and an enhanced pension scheme.
• Free office breakfast and snacks, Cycle to Work scheme, and nursery scheme.
• Enhanced maternity and paternity leave and pay, plus a 4-week work-from-anywhere policy.
• Regular company socials and emphasis on work-life balance.

Hiring process

• 20-minute initial phone interview with Talent Acquisition.
• Focus Interview, Assessment Interview, and final Focus Interview with the VP Ecommerce.
• Top grading, reference collection, and offer.