Credit Controller (Cybersecurity)

Location: Hybrid role based at the Cambridge office, United Kingdom, with attendance required at least two days per week

Company

hirify.global develops AI-driven cybersecurity solutions that detect and respond to novel, real-time cyber threats.

What you will do

• Monitor outstanding balances within an allocated customer portfolio and work toward monthly collection targets.
• Issue customer statements and dunning letters, make collection calls, and follow internal escalation procedures.
• Respond to customer queries and maintain professional customer relationships.
• Allocate customer payments and maintain accurate debtor records and spreadsheets.
• Coordinate with globally distributed sales, technical, finance, and operational colleagues.
• Support cash-collection improvement projects and wider finance activities.

Requirements

• Previous credit control experience or transferable customer service experience.
• A level or equivalent education.
• Strong numeracy, administrative, communication, and telephone skills.
• Proficiency in Excel, Word, and Microsoft Outlook.
• Highly organised, detail-oriented, proactive, and able to prioritise and work independently.
• Ability to attend the Cambridge office at least two days per week.

Nice to have

• Previous Workday experience.

Culture & Benefits

• 23 days of holiday plus public holidays, increasing to 25 days after two years.
• Additional day off for your birthday.
• Private medical insurance for the employee, cohabiting partner, and children.
• Life insurance worth four times base salary and a salary sacrifice pension scheme.
• Enhanced family leave, confidential employee assistance, and a cycle-to-work scheme.
• Culture focused on accountability, collaboration, high standards, learning, and continuous improvement.