GTM Systems Specialist (DealHub/Salesforce)

Location: Boston, Massachusetts (hybrid) or remote from the Eastern United States

Company

Tines provides an intelligent workflow automation platform that integrates API-enabled services with AI and human expertise for security, IT, engineering, finance, and other teams.

What you will do

• Own the DealHub build-out, configuration, product catalog, SKU architecture, pricing and discounting rules, quote flows, approvals, templates, and Salesforce integration.
• Shape the quote-to-cash platform roadmap and design extensible configurations as products and commercial models evolve.
• Scope, prioritise, review, and test work delivered by external implementation partners and contractors.
• Define governance for intake, prioritisation, sandbox usage, releases, testing, documentation, and data quality.
• Maintain Salesforce objects, fields, flows, validation rules, permission sets, reporting, and adjacent GTM tools.
• Partner with Sales, Deal Desk, Finance, and Legal to turn business requirements into scalable specifications and mentor junior analysts.

Requirements

• 3+ years of experience in GTM systems, business systems analysis, revenue systems, or sales operations in a B2B SaaS environment.
• Hands-on DealHub administration experience is required, including product catalogs, pricing rules, playbooks, approval workflows, templates, and CRM integration.
• Strong Salesforce administration skills across objects, fields, flows, validation rules, permission sets, reports, and dashboards.
• Extensive quote-to-cash knowledge covering quoting, approvals, order forms, amendments, renewals, billing, and compensation handoffs.
• Experience with solution design, requirements discovery, external implementation partners, and stakeholder influence.
• Clear communication with technical and non-technical audiences and a service-oriented approach to platform users.

Nice to have

• Experience with another enterprise CPQ platform or with pricing and packaging changes.
• Exposure to CaptivateIQ, NetSuite, or comparable ICM and ERP integrations.
• Salesforce Administrator or Platform App Builder certification.
• Experience with agile or sprint-based delivery models.

Culture & Benefits

• Work in a culture built around simplicity, speed, soundness, curiosity, growth, and integrity.
• Collaborate with teams supporting customers ranging from startups to public companies.
• Contribute to an expanding GTM Systems function and mentor junior analysts as the team grows.