Lead Field Technical Program Manager (Forward Deployed Engineering - Retail, Consumer Goods, Travel, Transportation, & Hospitality)

Location: United States

Base salary range: $151,400–$260,150 USD per year, depending on pay zone and candidate-specific factors. Additional compensation may include an annual performance bonus, equity, and benefits.

Company

Data and AI company providing a unified platform for data science, analytics, data applications, and AI solutions used by organizations worldwide.

What you will do

• Lead successful delivery of complex customer engagements in retail, consumer goods, travel, transportation, and hospitality.
• Provide technical leadership and guide implementation teams through architectural decisions and technology trade-offs.
• Manage program scope, schedule, budget, risks, dependencies, and resources.
• Identify and mitigate technical risks that could affect project timelines and outcomes.
• Prepare program plans, status reports, deliverables, and customer responses.
• Serve as the primary escalation point for technical delivery issues and build trust with customers and technical stakeholders.

Requirements

• Proven technical acumen and ability to make sound technology decisions without hands-on coding.
• Experience managing large, complex technical engagements and balancing scope, budget, and timelines.
• Strong communication, negotiation, conflict resolution, and stakeholder-influence skills.
• Ability to tailor communication for engineers, executives, customers, and other audiences.
• Ability to manage multiple engagements while maintaining high customer satisfaction.

Nice to have

• Experience with business intelligence, data management, and big data technologies.

Culture & Benefits

• Customer-focused environment centered on innovation, creativity, experimentation, and continuous improvement.
• Collaborative work with cross-functional technical and customer-facing teams.
• Annual performance bonus eligibility and equity participation.
• Comprehensive employee benefits and region-specific perks.
• Commitment to diversity, inclusion, and equal employment opportunity.