Member Consultant II (Financial Services)

Location: Kirkland, Washington, with rotation across Kirkland/Kirkland Central branches and required travel to the Tukwila Financial Center for training

Salary: $26.00–$32.12 per hour; the Member Consultant range is $26.00–$28.00 per hour

Company

hirify.global is a member-focused financial institution serving 1.5 million members and managing more than $30 billion in assets.

What you will do

• Deliver high-quality member service and provide sales consultation based on consumer financial needs.
• Use product expertise across business services, consumer lending, deposit servicing, IRA, POA, and fiduciary accounts.
• Identify, diagnose, and resolve member needs, referring them to specialized services when appropriate.
• Sign line and loan documents originating through inbound and outbound call centers.
• Support financial wellness through education, budgeting, debt management, and financial planning resources.

Requirements

• Bachelor’s degree or equivalent related experience.
• At least two years of experience in a sales-oriented, financial, or retail environment.
• Ability to complete a 12-week in-house training program.
• Ability to commute between branches and the Tukwila Financial Center, work across the assigned pod, and adapt to varying schedules.
• Strong communication, problem-resolution, negotiation, organization, multitasking, and systems-navigation skills.
• Knowledge of financial products and applicable state and federal membership, deposit, and lending regulations.

Nice to have

• One year of experience in a financial institution.
• Spanish language fluency.
• Experience managing a sales pipeline efficiently.

Culture & Benefits

• People-focused environment centered on serving members, communities, and employees.
• 401(k) company match of up to 3% plus a 4% annual employer contribution.
• Medical, dental, and vision coverage.
• PTO program, exchange program, and tuition reimbursement.
• Paid community service time and donation matching.
• Training runs for 12 weeks, Monday through Friday, with variable shifts from 8:00 AM to 6:30 PM; post-training schedules may include up to three Saturdays per month.

Hiring process

• Successful candidates complete the required 12-week in-house training program after hire.
• Retail new hires are expected to remain in the role, pod, and schedule for at least one year before pursuing other internal opportunities.