Fraud and Risk Operator (Gaming)

Location: Lansing, Michigan, United States

Company

Gaming company focused on delivering regulated and secure gaming experiences.

What you will do

• Identify and assess risks affecting the business and consumers.
• Monitor financial transactions and online payouts for accuracy, legitimacy, and compliance.
• Investigate suspicious activities, transaction patterns, and user behaviors to detect and mitigate fraud.
• Process and verify customer cash outs and resolve payment issues with customer service and other departments.
• Prepare activity, incident, compliance, and risk assessment reports.
• Research transaction details and operate computer systems and related equipment.

Requirements

• At least 1 year of experience in data entry, data analysis, or data processing.
• Strong understanding of payments and risk management processes.
• Proficiency with computer software and operating systems, including Microsoft Office.
• Strong analytical, communication, and organizational skills with the ability to work independently in a fast-paced environment.
• At least 21 years of age and a high school diploma or equivalent experience.

Nice to have

• Experience in payments, risk management, or fraud prevention.
• Experience with fraud detection tools, payment processing systems, CRM, ERP, or customer service software.
• Associate degree or equivalent experience.

Culture & Benefits

• Pay-for-performance compensation philosophy.
• Potential eligibility for annual bonuses and incentives.
• Health and wellbeing benefits, paid time off, retirement plans, and insurance coverage may be available depending on role and location.
• Additional local or statutory benefits may apply.