Testing Center Coordinator I

Location: College Station, Texas; on-campus position

Salary: $33,750 for a 9-month position (August–May)

Company

Texas A&M University’s Disability Resources department supports an accessible learning environment for students with disabilities and administers more than 30,000 exams each academic year.

What you will do

• Maintain daily testing schedules, process exam requests, send reminders, and coordinate exams received from instructors.
• Provide front desk coverage, answer questions, greet students, and facilitate exam check-in and check-out.
• Proctor and monitor exams through local CCTV and online web conferencing while enforcing time limits and testing policies.
• Troubleshoot access, exam-material, AIM, Canvas, and other system issues.
• Create utilization spreadsheets and reports, book proctors and overflow space, and maintain office files, supplies, and equipment.
• Train and assign work to student employees and collaborate with instructors, supervisors, and Disability Resources staff.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Two years of office administration experience.
• Ability to multitask, plan, organize, communicate effectively, and work cooperatively.
• Knowledge of word processing, spreadsheet, database, and presentation applications.
• Evening work is required during final exam periods, usually 4–6 days in December and 4–6 days in May; occasional evening work may also be required.

Nice to have

• Ability to relate to people with disabilities and strong customer service skills.
• Working knowledge of assistive technology and higher education or student affairs.
• Knowledge of learning management systems and Zoom video conferencing.

Culture & Benefits

• Collaborative university environment focused on accessibility, respect, inclusion, and student support.
• Medical, prescription, dental, vision, life, accidental death and dismemberment, flexible spending, and long-term disability insurance.
• Paid holidays, monthly sick leave, monthly vacation leave, and participation in the Teacher Retirement System of Texas.
• Free exercise programs, wellness resources, LinkedIn Learning, professional development support, educational release time, and tuition assistance.
• Employment is subject to credential verification and a criminal history investigation.