5 дней назад
Solutions Engineer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Solutions Engineer (AI): Helping enterprise customers evaluate and adopt telemetry infrastructure through product demonstrations, sales support, and proof-of-concept sessions with an accent on logs, metrics, IT operations, and security. Focus on explaining technical value, solving customer data challenges, documenting use cases, and supporting distributed customers across time zones.
Location: Remote in Singapore; up to 30% travel required. Occasional work outside standard working hours may be needed across different time zones.
Company
builds telemetry infrastructure for AI-era environments, helping enterprise IT and Security teams manage and analyze telemetry for humans and agents.
What you will do
- Help customers understand the value of the product during the sales process.
- Demonstrate the product and answer customer questions during initial sales calls.
- Support customers through proof-of-concept sessions.
- Document customer use cases in blog posts and product documentation.
- Travel to support customer and business needs, up to 30% of the time.
Requirements
- Must live in Singapore.
- Fluent spoken and written English.
- Experience with logs, metrics, IT operations, and security.
- Background in sales engineering, professional services, or support.
- Experience working remotely.
- Ability to explore the product and provide feedback.
Culture & Benefits
- Remote-first work environment with a global workforce.
- Collaborative culture that values curiosity, inclusion, and diverse perspectives.
- Opportunity to solve varied customer data challenges.
- Work supporting enterprise customers and AI-era telemetry infrastructure.
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