9 дней назад
Engagement Manager - French Speaking
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Engagement Manager - French Speaking (DevSecOps Services): Driving customer adoption of GitLab services by shaping engagements, aligning solutions with business outcomes, and supporting commercial execution with an accent on customer discovery, service proposals, and sales collaboration. Focus on explaining technical solutions, coordinating staffing across skillset, language, and timezone needs, forecasting bookings, and managing customer and account-team risks.
Location: Remote, United Kingdom
Company
provides an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation.
What you will do
- Discover customer requirements, constraints, and desired business outcomes with account teams and customers.
- Identify standard and custom services and build scoped engagement proposals for strategic customers.
- Explain technical solutions, service offerings, packaged solutions, commercial terms, and methodologies.
- Support account executives with services positioning, quotes, order forms, objection handling, and deal closure.
- Coordinate staffing with Professional Services Operations to match engagement skillset, language, and timezone needs.
- Maintain bookings forecasts, communicate risks, report on services forecasts, and share customer trends with leadership and practice management.
Requirements
- French language proficiency is essential.
- Ability to perform customer discovery and align services with business outcomes.
- Ability to explain technical solutions and professional services value propositions to customers and account teams.
- Ability to work with Sales, Customer Success, Professional Services, Solutions Architecture, and Operations stakeholders.
- Ability to manage forecasts, customer risks, commercial discussions, and service engagement coordination.
Culture & Benefits
- Remote work model with location-based eligibility guidelines.
- Flexible paid time off.
- Health, financial, and well-being benefits.
- Equity compensation and employee stock purchase plan.
- Growth and development fund, parental leave, resource groups, and home office support.
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