Senior Document Production Associate (Legal Document Processing)

Location: Wheeling, West Virginia, United States; hybrid work

Salary: $17.02–$23.46 per hour

Company

hirify.global provides marketing, packaging, print, document production, and business services supported by proprietary technology and data analytics.

What you will do

• Produce, edit, proofread, convert, create, and transcribe client documents according to established procedures.
• Assess job requests, select the correct production process, and coordinate intake, workflow, tracking, and delivery.
• Troubleshoot complex software and hardware issues and escalate problems when necessary.
• Perform quality assurance on work completed by other staff and support proofreading, design, and document preparation activities.
• Communicate with clients, peers, and supervisors regarding assignments, deadlines, and service issues.
• Handle confidential information, meet contracted deadlines, and train more junior staff members.

Requirements

• High school diploma or equivalent; higher education or equivalent work experience is preferred.
• At least three years of experience, preferably in a legal, banking, or large corporate environment.
• Advanced proficiency with Microsoft Word, Excel, and PowerPoint, along with strong typing and keyboarding skills.
• Experience with document production, word processing, document-editing software, and complex hardware or software troubleshooting.
• Strong attention to detail, organization, communication, customer service, and deadline-management skills.
• Ability to work independently and collaboratively in a fast-paced environment while handling sensitive and confidential documents.

Nice to have

• Experience with legal timekeeping or job-tracking systems.
• Higher-level education.

Culture & Benefits

• Monday–Friday, 9:00 a.m.–6:00 p.m., first-shift schedule.
• Medical, dental, and vision coverage.
• Paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, tuition assistance, adoption assistance, and employer or partner discounts.
• Additional compensation may include overtime, shift differential, call-in, or standby pay depending on the role.

Hiring process

• Employment offers are contingent on successful completion of a pre-employment background check and drug screen.