POS Operations Clerk (Insurance Operations)

Location: Hybrid role based in Duluth, Georgia, United States, with both onsite and remote work required.

Salary: $31,000–$33,000 annually

Company

hirify.global provides life insurance and related financial services, supporting policyholders, agents, and internal business operations.

What you will do

• Review and process policy change forms, reinstatement requests, beneficiary changes, ownership updates, and coverage modifications.
• Screen documents for signatures, dates, required forms, supporting materials, and compliance with state regulations and company policies.
• Verify product compatibility, policy eligibility, and agent licensing information before processing transactions.
• Key and update policy data across multiple systems while meeting productivity, service-level, and quality standards.
• Research and resolve incomplete documentation, discrepancies, and processing exceptions in collaboration with internal departments and business partners.
• Maintain transaction records, route correspondence, support process improvements and system implementations, and assist with additional operational needs.

Requirements

• High school diploma or equivalent.
• Strong attention to detail, accuracy, organization, analytical thinking, and problem-solving skills.
• Ability to interpret forms and transaction requests and follow compliance requirements and established procedures.
• Ability to manage multiple priorities in a fast-paced, production-driven environment.
• Effective verbal and written communication skills.
• Microsoft Office proficiency and ability to learn multiple business systems; ability to work both onsite and remotely in a hybrid arrangement.

Nice to have

• Experience in insurance operations, policy administration, data entry, customer service, or a related operational environment.

Culture & Benefits

• Day-one health, dental, and vision insurance.
• 401(k) plan with employer match, life insurance, and disability insurance.
• Vacation, sick, holiday, and volunteer time off.
• Flexible Spending Account and Health Savings Account.
• Professional development, tuition reimbursement, and company-sponsored social and philanthropy events.
• Additional weekday and weekend overtime assignments may be required to meet business demands.