Staff Product Manager - Customer Experience (AI)

Location: Dallas, Texas, or remote within the United States, excluding Alaska, Delaware, Rhode Island, Vermont, and Wyoming

Annual salary: $151,038–$234,109

Company

hirify.global builds secure, modern solutions for accurate and seamless freight transactions and helps transportation businesses operate more effectively.

What you will do

• Lead and communicate product vision and strategy in alignment with company objectives.
• Manage the full product lifecycle from discovery through launch, iteration, and enablement.
• Collaborate with software engineering, design, data, customer experience, and marketing teams to deliver products.
• Analyze market trends, customer feedback, and product performance to guide prioritization and decision-making.
• Apply AI where it improves the product area and drive AI initiatives from ideation through implementation.
• Represent customer needs, influence executives and stakeholders, identify product opportunities, and mentor product team members.

Requirements

• 7+ years of product management experience, including at least 2 years in a senior, staff, lead, or principal-level role.
• Proven record of launching successful products in B2B or B2C environments.
• Strong understanding of technical concepts and agile development processes.
• Experience collaborating with engineers, designers, marketers, and other cross-functional partners.
• Ability to mentor teams, influence stakeholders, and make strategic, data-driven decisions.
• Bachelor’s degree in computer science, engineering, business, or a related field.

Nice to have

• MBA or another advanced degree.
• Familiarity with Jira, Asana, ClickUp, Google Sheets, Microsoft Excel, Figma, and other product management tools.

Culture & Benefits

• Entrepreneurial, collaborative environment focused on customer service and successful client partnerships.
• Medical, dental, and vision insurance.
• Paid time off.
• 401(k) and additional benefits.
• Regular attendance and extended computer-based work are required.