Senior Key Account Manager (SaaS)

Location: Paris, France, with a hybrid arrangement and regular in-person client meetings and onsite visits

Salary: €62,000–€75,000 per year, structured as 70% fixed and 30% variable compensation.

Company

hirify.global provides solutions for recruitment, employer branding, and talent-market communication across multiple industries.

What you will do

• Own the commercial strategy and relationship plans for a portfolio of approximately 70–80 strategic B2B clients.
• Lead renewals, churn prevention, win-back initiatives, upselling, cross-selling, and account expansion with a 10% upsell growth target.
• Build relationships across subsidiaries, business units, entities, procurement teams, and senior decision-makers.
• Manage complex sales cycles, negotiations, pricing pressure, budget cuts, and at-risk accounts.
• Work with Customer Success and internal teams to deliver client value, measurable business impact, and strong retention.
• Organize client events and maintain account planning, pipeline management, forecasting, and CRM discipline.

Requirements

• 7–10 years of professional experience, including at least 3 years in a Key Account Manager or Strategic Account Manager role.
• Native French and fluent English.
• Experience managing enterprise accounts, ideally in SaaS, HR tech, recruitment, media, or another complex solution-based environment.
• Proven success retaining and growing enterprise accounts through upsell, expansion, cross-sell, and win-back strategies.
• Confidence leading complex sales cycles, negotiations, challenging client conversations, and multi-stakeholder engagements.
• Strong commercial discipline, strategic thinking, adaptability, and a proactive approach to creating opportunities.

Culture & Benefits

• Hybrid work with a few days working from home.
• Regular client meetings, onsite visits, and joint events focused on HR, recruitment, and talent-market trends.
• Close collaboration with Customer Success and internal teams.
• Permanent employment contract with fixed and variable compensation.
• Feedback sharing, best-practice exchange, and opportunities to contribute to team improvements.

Hiring process

• Online interview with a Talent Acquisition Specialist.
• Interview and live case with the Senior Manager, Key Account Management.
• Value interviews with the VP of Account Management and a stakeholder.
• The process takes approximately two weeks on average.