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4 дня назад

Customer Service Specialist – Junior (iGaming)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Serbia/Poland/Georgia
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
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Описание вакансии

Текст:
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TL;DR
Customer Service Specialist – Junior (iGaming): Supporting client operations and project configuration for a high-load casino games API platform with an accent on provider and currency enablement, functionality checks, documentation, and client communication. Focus on configuring new projects, verifying integrations, preparing reports and invoices, and coordinating important operational changes.

Location: Georgia, Poland, or Serbia

Company

hirify.global develops and operates iGaming products, including a high-load casino games API platform that connects operator platforms with multiple remote game servers through a single integration.

What you will do

  • Process requests to enable new game providers and currencies for casino operators.
  • Check the functionality of newly enabled providers and currencies.
  • Perform technical configuration of new client projects.
  • Collect and verify required client documentation.
  • Prepare invoices and client reports.
  • Communicate with clients, coordinate with Game Aggregator teams, and monitor important changes through implementation.

Requirements

  • English at B1–B2 level, written and spoken.
  • Russian at B2+ level, written and spoken.
  • Strong self-organisation, multitasking skills, and attention to detail.
  • Ability to prioritise tasks effectively.
  • Ability to independently search for, analyse, and systematise information.

Culture & Benefits

  • Private health insurance and sports benefits.
  • Comprehensive mental health programme.
  • Free online English lessons and local language courses.
  • Paid time off and maternity leave support.
  • Upskilling opportunities, internal workshops, professional conferences, and corporate events.
  • Referral programme rewards.

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Customer Support Specialist jobsJunior Customer Support Specialist jobsJobs in Serbia