4 дня назад
Product Marketing Manager (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Marketing Manager (Fintech): Leading lifecycle marketing strategy for Business Rewards Account and Lending, increasing activation, engagement, retention and cross-sell among existing SME customers with an accent on customer insight, commercial prioritisation and measurable campaign performance. Focus on designing and optimising multi-channel lifecycle campaigns, using CRM and AI-enabled tools, and aligning Product, Data, Compliance, Risk and Operations teams.
Location: London Office, hybrid working
Company
is a UK fintech focused on serving established small and medium-sized businesses through business banking products.
What you will do
- Own the in-life marketing strategy and roadmap for Business Rewards Account and Lending, focused on activation, engagement, retention and cross-sell.
- Build and run lifecycle campaigns across email, in-app, direct mail and other channels.
- Identify customer journey milestones, drop-off points and underused features where marketing can improve outcomes.
- Analyse campaign and customer data to decide what to scale, pause or iterate.
- Feed customer insights, friction points and adoption gaps into the product roadmap.
- Set reporting frameworks and coordinate initiatives with Product, Data, Compliance, Risk, Operations and CRM teams.
Requirements
- 4+ years of experience in product marketing, lifecycle marketing, CRM or engagement and retention marketing.
- Experience setting lifecycle strategy, prioritising team efforts and owning marketing direction.
- Demonstrated success designing activation, engagement, retention or growth programmes for existing customers.
- Strong commercial and analytical skills, with the ability to turn customer and campaign data into prioritised actions.
- Hands-on experience with HubSpot or a similar CRM platform for building, targeting, testing and measuring campaigns.
- Ability to influence Product, Data, Compliance and Operations stakeholders without formal authority.
Nice to have
- Experience in financial services, SME banking or another regulated industry.
Culture & Benefits
- Flexible and hybrid working options.
- Full onboarding support and continued development opportunities.
- Pension contributions, private health cover and life assurance.
- Discretionary bonus scheme and family-friendly policies, including enhanced maternity and paternity leave.
- Regular social activities in a diverse and inclusive workplace.
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