Field Reimbursement Manager (Neuroscience)

Location: Raleigh, North Carolina territory, including Charlotte and Greensboro, NC, and Roanoke, VA; permanent residence in the listed territory required. Field-based role with up to 50% of time onsite with healthcare providers and up to 75% travel.

Company

Johnson & Johnson MedTech develops healthcare and pharmaceutical solutions focused on improving treatment and patient outcomes.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims submissions, coding, payer procedures, and access requirements.
• Serve as the field expert for patient access, fulfillment, reimbursement, and affordability across assigned accounts.
• Identify and resolve complex access barriers using account data, market insights, and creative problem-solving.
• Collaborate with sales representatives, key account managers, managed care colleagues, and internal functions across J&J.
• Build customer relationships, manage territory logistics and routing, and plan account activity.
• Maintain knowledge of payer coverage, coding, payment policies, hub services, and specialty distribution channels.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• Minimum 5 years of relevant professional experience in account management, reimbursement, managed care, revenue cycle, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorization, and appeals.
• Experience working with patient support hub services and collaborating across matrix organizations.
• Strong analytical, problem-solving, communication, relationship-building, and follow-through skills.
• Valid U.S. driver’s license and permanent residence in the listed territory required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and pharmaceutical reimbursement policies.
• Experience with Salesforce CRM, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Patient-focused work supporting treatment access and adherence.
• Collaboration across commercial, medical, compliance, marketing, sales, and patient engagement functions.
• Work conducted according to high ethical, legal, and compliance standards.
• Inclusive work environment with equal employment opportunity and applicant accommodation support.