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12 дней назад

Account Manager (Chinese Speaking) (Logistics)

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Netherlands
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Account Manager (Chinese Speaking) (Logistics): Managing customer relationships and logistics service performance in an integrated supply chain operation with an accent on operational quality, process optimization, and revenue growth. Focus on analyzing operational exceptions, resolving customer issues, coordinating cross-functional solutions, and identifying new business opportunities.

Location: Venray, Limburg Province, Netherlands

Company

A technology-driven supply chain and logistics provider delivering warehousing, transportation, fulfilment, last-mile, cold-chain, and cross-border solutions.

What you will do

  • Monitor daily operational exceptions, analyze root causes, and drive issue resolution against customer-contract KPIs.
  • Visit customers, assess their needs, maintain relationships, and resolve logistics service issues.
  • Analyze operational data and business scenarios to improve processes, efficiency, and service quality.
  • Track revenue performance, identify customer needs, develop remedial actions, and support new business conversion.
  • Coordinate operations, sales, product, and external resources to deliver standardized supply chain solutions.

Requirements

  • Chinese-speaking capability is required for customer relationship management.
  • Experience or capability in customer relationship management and logistics service coordination.
  • Ability to analyze operational data, identify root causes, and improve processes.
  • Ability to coordinate across operations, sales, product, and other departments.
  • Availability to work in Venray, Limburg Province, Netherlands.

Culture & Benefits

  • Full-time employment in a fast-paced logistics and supply chain environment.
  • Work with smart warehousing, autonomous delivery, and data-driven logistics technology.
  • Collaborative culture emphasizing ownership and high-quality results.
  • Competitive salary and opportunities to develop skills through meaningful operational challenges.
  • Diverse and inclusive workplace with equal employment opportunities.

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