Customer Support Assistant (Aerospace)

Location: Singapore Area

Company

hirify.global operates in the aerospace and defence sector, with the role supporting the regional Customer Support organization.

What you will do

• Coordinate Executive Review Meetings, Senior Management Meetings, weekly operations meetings, team-building events, offsites, and peer-recognition initiatives.
• Manage meeting-room infrastructure, audio-visual and digital collaboration tools, catering, and other event logistics.
• Arrange flights, accommodation, ground transportation, visas, travel documentation, agendas, and expense materials for senior Customer Support leaders.
• Maintain administrative records and databases, including KYC, Customer Master, Return to Service, organizational, and process data.
• Prepare reports and presentations, manage internal and external inquiries, support onboarding, and coordinate access and IT provisioning.
• Review expenses, coordinate compliant corporate gifting, identify workflow automation opportunities, and triage operational issues.

Requirements

• Diploma in Business Administration or a related field, or equivalent professional experience.
• At least 3 years of experience supporting senior leadership, managing dynamic calendars, and coordinating end-to-end logistics.
• Proficiency in Google Workspace and digital collaboration tools such as Microsoft Teams and Zoom, including meeting-room troubleshooting.
• Experience planning itineraries and visas and enforcing corporate travel and expense policies.
• Experience maintaining administrative databases and preparing polished reports and presentation decks.
• Professional communication skills and experience working with cross-functional global teams and external stakeholders.

Nice to have

• Administrative or operational experience in a regulated, technical, or global sector such as aerospace, manufacturing, or enterprise technology.
• Working knowledge of procurement, budget oversight, and corporate gifting compliance.

Culture & Benefits

• Permanent full-time employment.
• Flexible working arrangements are supported where possible to enable collaboration and innovative thinking.
• Inclusive workplace committed to equal opportunities and workforce diversity.
• Strong emphasis on integrity, compliance, and responsible business practices.