Key Account Manager (Mining)

Location: Burswood, WA, Australia; regular customer engagements and site visits required

Company

hirify.global manufactures custom-engineered products and solutions for the resources sector, supporting demanding mining and mineral processing environments.

What you will do

• Lead customer engagements and site visits to identify growth opportunities and improve operational performance.
• Use technical and metallurgical expertise to improve liner performance, reduce downtime, and increase asset productivity.
• Develop and execute strategic account plans supporting revenue growth, profitability, and customer retention.
• Partner with customer operations, Engineering, Product, and specialist teams to deliver measurable improvement outcomes.
• Manage commercial negotiations, contracts, forecasts, and budgets.
• Provide customer insights, operational data, and market intelligence to support product development and business strategy.

Requirements

• Experience in mining, mineral processing, extractive metallurgy, or a related industry.
• Background in technical sales, key account management, business development, or commercial leadership.
• Trade, technical, or tertiary qualification in Business, Engineering, Sales, or a related discipline.
• Strong customer relationship management, commercial negotiation, and contract management experience.
• Strong commercial, communication, presentation, stakeholder engagement, influencing, and problem-solving skills.
• Salesforce or a similar CRM experience is highly regarded.

Culture & Benefits

• Safety-first environment and mindset.
• Flexible work options.
• Competitive total reward packages, including sales incentives.
• Employee Assistance Program for employees and their families.
• Collaboration with global technical, engineering, and commercial teams.

Hiring process

• One-way video screening may be used to accommodate time-zone differences.
• Psychometric assessment and pre-employment medical assessment, including drug and alcohol testing, are required before employment.