Field Reimbursement Manager, Neuroscience – (Philadelphia, PA) – Patient Engagement & Customer Solutions (PECS)

Location: Philadelphia, Pennsylvania, United States territory; coverage includes Philadelphia, Trenton, Wilmington, and Wilkes Barre. The role requires permanent residence in the listed territory, up to 50% on-site time with healthcare providers, and travel up to 75%.

Salary: $102,000–$177,100 base pay annually.

Company

Johnson & Johnson MedTech develops healthcare and pharmaceutical solutions, including therapies and patient-support services designed to improve treatment access and outcomes.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims, coding, payer procedures, and access requirements.
• Serve as the field reimbursement and patient-access expert for local sales and account teams.
• Resolve access, fulfillment, affordability, prior authorization, billing, and appeals challenges.
• Analyze account and payer data to identify barriers and develop timely solutions.
• Build trusted relationships with assigned accounts and manage territory routing, logistics, and business planning.
• Collaborate with managed care, marketing, sales, medical science, compliance, and patient-support teams.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• At least 5 years of relevant professional experience in account management, reimbursement, managed care, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorization, and appeals.
• Experience with patient-support HUB services and the ability to collaborate and influence across a matrix organization.
• Strong analytical, problem-solving, written, verbal communication, and follow-through skills.
• Valid U.S. driver’s license, compliant driving record, and permanent residence in the listed territory are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and pharmaceutical reimbursement policy.
• Experience with Salesforce, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Inclusive work environment guided by the company’s Credo and equal-opportunity principles.
• Participation in pension, 401(k), and long-term incentive programs, subject to plan terms.
• Paid vacation, sick time, holidays, personal and family time, parental leave, caregiver leave, bereavement leave, and volunteer leave.
• Work is performed in accordance with strict ethical, legal, and compliance standards.