Field Reimbursement Manager (Neuroscience)

Location: Permanent residence required in the listed U.S. territory covering Pittsburgh, PA; Cleveland, OH; Akron, OH; and Erie, PA. Field-based role with up to 50% on-site time with healthcare providers and up to 75% travel.

Salary: $102,000–$177,100 base pay per year

Company

Johnson & Johnson MedTech develops healthcare and medical solutions, with this role supporting patient access to neuroscience therapies through the Patient Engagement and Customer Solutions organization.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims submission, coding, payer requirements, and access procedures.
• Provide field-based support for patient access, fulfillment, reimbursement, and affordability issues.
• Collaborate with sales representatives, key account managers, managed care colleagues, and internal J&J departments.
• Analyze account and payer data to identify access barriers and develop timely solutions.
• Build customer relationships, manage territory logistics and routing, and plan account activities.
• Maintain expertise in coverage, coding, payment, hub services, and specialty distribution channels while following compliance standards.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• At least 5 years of relevant professional experience in account management, reimbursement, managed care, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorization, and appeals processes.
• Experience working with patient support hub services and building relationships in provider offices.
• Strong analytical, problem-solving, communication, collaboration, and influencing skills.
• Valid U.S. driver’s license, compliant driving record, and permanent residence in the listed territory are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and payer reimbursement policy.
• Experience with Salesforce, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Inclusive work environment focused on patient experience and healthcare innovation.
• Participation in pension and 401(k) savings plans, subject to plan terms.
• Vacation, sick time, holidays, parental leave, caregiver leave, bereavement leave, and volunteer leave.
• Work involves frequent travel and direct engagement with healthcare providers and their staff.