Field Reimbursement Manager (Neuroscience)

Location: San Antonio, Texas, United States; territory includes San Antonio, Austin, Corpus Christi, and Waco. The role requires permanent residence in the listed territory, up to 50% on-site time with healthcare providers, and travel up to 75%.

Company

Johnson & Johnson Innovative Medicine develops medicines and patient support solutions across complex disease areas.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims submission, coding, coverage, and payer requirements.
• Serve as the field expert on patient access, fulfillment, reimbursement, and affordability for Neuroscience therapies.
• Identify and resolve access barriers by analyzing account data, payer policies, and patient support needs.
• Collaborate with sales, key account management, managed care, marketing, medical science, and other internal functions.
• Build trusted relationships with customers and manage territory logistics, routing, and account business planning.
• Operate in accordance with legal, ethical, compliance, and field engagement requirements.

Requirements

• Bachelor’s degree, preferably in healthcare or business/public administration.
• At least 5 years of relevant professional experience in account management, reimbursement, managed care, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorization, office operations, and appeals.
• Experience with patient support HUB services and the ability to analyze complex quantitative and qualitative data.
• Strong communication, relationship-building, collaboration, influence, and problem-solving skills.
• Valid United States driver’s license and permanent residence in the listed territory are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and payer reimbursement policies.
• Experience with Salesforce, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Patient-focused work supporting treatment access, fulfillment, and adherence.
• Inclusive work environment guided by Johnson & Johnson’s Credo.
• Field-based role with substantial customer interaction and territory travel.
• Commitment to ethical, legal, and compliance standards.