Field Reimbursement Manager, Neuroscience – (Columbus, OH) – Patient Engagement & Customer Solutions (PECS)

Location: Columbus, Ohio, United States; territory includes Columbus, Cincinnati, Dayton, and Mansfield, Ohio. Permanent residence in the listed territory is required. The role is field-based, involves up to 50% of time on-site with healthcare providers, and requires travel up to 75% of the time.

Base pay: $102,000–$177,100 per year.

Company

Johnson & Johnson MedTech develops healthcare solutions and innovative medicines designed to improve patient outcomes.

What you will do

• Educate healthcare providers and office staff on reimbursement processes, claims submission, coding, coverage, and payer requirements.
• Provide field-based access, fulfillment, reimbursement, and affordability support for neuroscience therapies.
• Resolve complex patient access barriers by analyzing quantitative and qualitative data and coordinating with internal stakeholders.
• Collaborate with sales representatives, key account managers, managed care colleagues, and cross-functional J&J departments.
• Build customer relationships, manage territory logistics and routing, and develop account business plans.
• Maintain expertise in payer policies, pharmacy and medical benefits, hub services, specialty distribution, and market dynamics.

Requirements

• Bachelor’s degree, preferably in healthcare, business, or public administration.
• At least 5 years of relevant professional experience in account management, reimbursement, managed care, or provider-office operations.
• Expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorization, claims, and appeals.
• Experience with patient support hub services and building relationships across a matrix organization.
• Valid US driver’s license and a driving record meeting company standards.
• Permanent residence in the listed Ohio territory and availability for extensive field travel are required.

Nice to have

• Neuroscience disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and pharmaceutical reimbursement.
• Experience with Salesforce CRM, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Inclusive work environment focused on patient experience and personalized treatment support.
• Vacation, sick time, holiday pay, and work, personal, and family time.
• Parental, bereavement, caregiver, volunteer, and military spouse leave programs.
• Work conducted in accordance with ethical, legal, and compliance standards.