ECF CHOICES Support Coordinator (Greene, Hamblen, and Jefferson County)

Location: Remote within the USA, supporting Greene, Hamblen, and Jefferson County, Tennessee. Regular travel to members’ homes is required; mileage is reimbursed. Preference is given to candidates living in Greene, Hamblen, or Jefferson County.

Company

hirify.global provides health plan and community-based support services through the ECF CHOICES program for people with intellectual and developmental disabilities.

What you will do

• Partner with members and families to identify supports that advance health, employment, independent living, and community participation.
• Conduct face-to-face intake, enrollment, ongoing assessments, and visits covering physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs.
• Develop and maintain person-centered plans and coordinate services with clinical and social support colleagues.
• Apply authorization criteria for home- and community-based services and monitor service delivery and member outcomes.
• Help members find and maintain competitive, integrated employment while navigating relationships and service systems.
• Work an 8:00 a.m.–5:00 p.m. schedule with no on-call requirement.

Requirements

• RN preferred, ideally with current CDDN certification; alternatively, a bachelor’s degree in social work, nursing, education, human services, healthcare, or a related field.
• Licensed Master Social Worker or Licensed Clinical Social Worker credentials are preferred, or the candidate must meet federal QDDP/QIDP requirements.
• In lieu of a degree, 5+ years of independent Support Coordinator or case manager experience in a 1915(c) HCBS Waiver and completion of Personal Outcome Measures training may qualify.
• At least 2 years of healthcare or operations experience is required.
• Valid driver’s license and ability to travel to members’ homes are required. Vehicle use is subject to driver safety, insurance, and motor vehicle record requirements.
• Proficiency in Microsoft Office, strong communication and interpersonal skills, organization, problem-solving ability, and capacity to manage multiple deadlines are required. Immunizations or medical tests and a digital literacy assessment may also be required.

Culture & Benefits

• Mission-driven work supporting people with intellectual and developmental disabilities in achieving greater independence and employment.
• Collaboration with clinical and social support professionals.
• Remote work arrangement with field visits and reimbursed mileage.
• Regular daytime schedule from 8:00 a.m. to 5:00 p.m. with no on-call shifts.
• Employee position with one opening available.