Policy Validation Analyst (Insurance Fraud)

Location: Newcastle, United Kingdom — hybrid, with attendance required at the Newcastle office in Q8 Building, Quorum Business Park, Longbenton.

Salary: From £29,000 per year, plus annual bonus and benefits.

Company

Tesco Insurance and Money Services provides insurance and financial services, helping more than 2 million customers protect what matters to them.

What you will do

• Complete end-to-end investigations into suspected fraudulent Home and Motor insurance policies.
• Use internal and external intelligence sources, data, and fraud detection tools to support investigations.
• Engage with customers at relevant investigation stages to maintain strong customer outcomes.
• Build relationships with industry peers, law enforcement agencies, and external organisations through conferences, working groups, and intelligence-sharing forums.
• Create intelligence profiles and support fraud investigations in line with data protection requirements and intelligence-sharing protocols.
• Deliver fraud awareness, training, and education across the business.

Requirements

• Working knowledge of general insurance underwriting.
• Experience in counter fraud, financial crime, or insurance fraud.
• Strong organisational skills, including workload management, prioritisation, and independent working.
• Excellent communication skills and the ability to work effectively as part of a team.
• Strong IT skills, including Microsoft Office and the ability to work across multiple systems and platforms.
• Ability to travel to the Newcastle office as part of the hybrid working model.

Nice to have

• Experience with counter fraud software and intelligence-gathering tools.
• Knowledge of OSINT techniques and social media investigations.
• Experience delivering training and presentations.
• Progress towards or completion of relevant insurance, fraud, or professional qualifications.

Culture & Benefits

• Hybrid working with flexibility discussed during the interview process.
• Pension with up to 7.5% employer contribution.
• Virtual GP service for employees and their families.
• Performance-related annual bonus and 7.2 weeks of holiday, with the option to buy more.
• Colleague Clubcard discount, enhanced parental leave, and Save and Buy schemes.
• Ongoing learning and development opportunities, with reasonable adjustments available throughout recruitment.

Hiring process

• Applications close on 02 October 2026 at 5pm.
• Interviews are expected to take place from the week commencing 21 September.