Software Support Specialist

Location: Dayton, Ohio, United States; hybrid work may be available after training, with eligible associates working from home up to two days per week.

Company

hirify.global provides software and technology solutions supported by customer-focused teams.

What you will do

• Provide technical support to internal and external customers.
• Own computer software issues through resolution.
• Help ensure customer satisfaction.
• Work collaboratively in a team environment.
• Build technical knowledge through certifications and professional development.

Requirements

• Bachelor's degree or equivalent experience preferred.
• Critical thinking, analytical reasoning, and problem-solving skills.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Ability to work effectively in a team environment.

Culture & Benefits

• Medical, dental, vision, life insurance, and a health savings account.
• 401(k) plan with up to 6% matching.
• Paid vacation, sick days, and holidays.
• Professional development, training, referral bonuses, and promotion from within.
• Onsite dining facility with complimentary breakfast and lunch, fitness center, and medical center.
• Associate discounts, sports and social leagues, volunteering initiatives, and a non-smoking workplace.