Lead Design Manager (Retail)

Location: Welwyn Garden City, United Kingdom; hybrid work with 60% of the week spent collaborating at office locations or local sites and the remainder remotely.

Company

Tesco operates across supermarket retail, technology and mobile communications, with a focus on improving experiences for customers, colleagues and communities.

What you will do

• Define and lead the creative vision for General Merchandise, strengthening brand perception and commercial performance.
• Direct design across Seasonal Events, Paperchase, Go Cook, Papershop & Stationery and Practical Home.
• Translate customer needs, market trends and cultural shifts into product, category and seasonal propositions.
• Lead the development of category-defining products, hero ranges and integrated customer experiences from concept to execution.
• Build, coach and develop a high-performing design team while promoting creativity, inclusion and continuous improvement.
• Partner with category, marketing, brand, packaging, store experience, agency and supplier stakeholders, managing budgets, resources and priorities.

Requirements

• Significant experience in senior creative or design leadership roles.
• Proven success delivering brand, product and category design strategies, including large-scale campaigns and customer propositions.
• Experience building high-performing creative teams and managing end-to-end design and product development.
• Expertise in brand development, visual storytelling, customer experience design and consumer insights.
• Strong stakeholder influence, communication, presentation, project, budget and resource management skills.
• A portfolio demonstrating excellence in brand, product and retail design, with the ability to combine strategic thinking and hands-on creative leadership.

Culture & Benefits

• Hybrid working arrangement with office and local-site collaboration.
• Annual bonus scheme of up to 20% of base salary.
• 25 days of holiday plus a personal day and bank holidays.
• Private medical insurance and a 24/7 virtual GP service.
• Employee Assistance Programme and mental wellbeing support.
• Paid maternity, adoption and paternity leave subject to applicable conditions.