Associate Director, Customer Insights (Oncology)

Location: Sleepy Hollow, New York, United States; 4 days per week onsite. Up to 10% travel may be required.

Salary: $157,200–$256,600 annually

Company

hirify.global is a biotechnology company that discovers, develops, and commercializes medicines for serious diseases, including cancer and other complex conditions.

What you will do

• Lead market research plans and projects for the US Oncology business, with a focus on solid tumors and lung cancer.
• Advise Oncology stakeholders on customer insights, commercial strategy, brand planning, and business decisions.
• Design and execute qualitative and quantitative research with healthcare professionals, patients, and accounts.
• Manage research suppliers, budgets, study scope, analysis, and delivery of actionable business implications.
• Collaborate with Advanced Analytics, global partners, CI&O, and Oncology teams to assess brand performance and market dynamics.
• Present complex research findings through clear data visualization and compelling business storytelling.

Requirements

• BA/BS required; MBA/MS preferred.
• 10+ years of pharmaceutical or biotechnology commercial experience, or 7+ years with an MBA/MS.
• Experience with biologic drugs and oncology is required; lung cancer experience is preferred.
• Expertise in HCP and patient insights, primary research methods, survey design, data analysis, supplier management, and research presentations.
• Strong strategic thinking, project management, communication, stakeholder partnership, consensus-building, and leadership skills.
• Knowledge of pharmaceutical and biotechnology legal and regulatory requirements, research methodologies, data visualization, and data storytelling.

Nice to have

• MBA or MS degree.
• Experience with leading brands, lung cancer markets, analog forecasting, business analytics, and competitive intelligence.
• Experience implementing innovative or AI-driven primary market research approaches.

Culture & Benefits

• Science-driven work focused on developing medicines for serious diseases.
• Onsite collaboration is expected for most of the working week.
• Benefits may include annual incentives, equity awards, retirement benefits, health and wellness programs, insurance, paid time off, and family support benefits.
• Inclusive workplace and equal employment opportunity environment.