Health Cloud Solution Architect

Location: Remote - United States; willingness to travel to client sites as needed, with anticipated travel of up to 25%.

Annual salary ranges vary by location: $87,400–$266,300 USD.

Company

hirify.global, part of Accenture, delivers AI, AWS, and Salesforce solutions including Agentforce, Data 360, Einstein, Service Cloud Voice, and Amazon Connect.

What you will do

• Lead functional solution design for Salesforce Health Cloud across payer, provider, integrated delivery network, medtech, distribution, and pharma engagements.
• Run discovery and design sessions with business and IT stakeholders, present trade-offs, and drive decisions to documented closure.
• Author functional designs covering data models, object and field mappings, process flows, user stories, acceptance criteria, and sign-off artifacts.
• Design regulated healthcare solutions incorporating PHI handling, HIPAA, BAAs, Salesforce Shield, encryption, consent, and minimum-necessary access.
• Shape integrations and end-to-end architecture across Data 360, Agentforce, Service Cloud Voice, Field Service, Revenue Cloud, MuleSoft, EHRs, claims, billing, and order systems.
• Support build reviews, UAT, deployment gates, pre-sales, practice development, enablement, and mentoring of functional and technical teams.

Requirements

• 5+ years of experience in Salesforce consulting, solution architecture, or business analysis, including 2+ years designing and delivering Salesforce Health Cloud solutions on at least two full-lifecycle implementations.
• Direct healthcare industry experience with payers, providers or IDNs, medical devices or distribution, or pharma.
• Practical knowledge of HIPAA, PHI handling, and BAAs, including their impact on data models, sharing, encryption, consent, and audit design.
• Deep knowledge of Health Cloud features including Person Accounts, Care Programs, Care Plans, Provider and Payer models, benefits verification, referrals, Utilization Management, and Intelligent Document Processing.
• Experience leading discovery workshops, facilitating senior-stakeholder decisions, documenting designs for sign-off, and designing integrations using EHR, HL7/FHIR, claims, administration, billing, or order systems.
• Willingness to travel to client sites as needed; familiarity with flow-charting, data-modeling tools, and agile delivery.

Nice to have

• Salesforce Health Cloud Accredited Professional and Application or Solution Architect credentials.
• Salesforce Industries, OmniStudio, Data 360, Agentforce, or comparable CDP and generative-AI experience in healthcare.
• Life Sciences Cloud or Veeva CRM experience, including migration perspectives.
• Service Cloud Voice, Field Service, Revenue Cloud, or Asset Revenue Management experience in medtech or distribution.
• Experience establishing a consulting practice, competency, or center of excellence.

Culture & Benefits

• Remote and in-person work options with collaboration across headquarters, regional hubs, and distributed teams.
• Flexible working culture focused on outcomes rather than fixed hours.
• Regular collaboration through town halls, company meetings, and feedback channels.
• Client travel may be required, with anticipated travel of up to 25% for applicable roles.
• Team events and celebrations throughout the year.

Hiring process

• 30-minute recruiter phone screen.
• 45-minute peer video interview followed by a 60-minute panel interview with a live healthcare solution exercise.
• 30-minute industry conversation with Health and Life Sciences sales leaders and a 45-minute leadership interview.