AV Technician II

Location: Onsite at 1600 Clifton Rd, Atlanta, Georgia, United States

Company

hirify.global provides technology and mission support services for federal agencies and public health partners.

What you will do

• Provide in-room AV event support, including data projection, audio amplification, video and audio production, videoconferencing, web streaming, and audio/web conferencing.
• Set up conference rooms, monitor equipment during events, and troubleshoot technical issues.
• Use ServiceNow to create, track, and close audiovisual service requests according to service-level agreements.
• Monitor support schedules and ad hoc requests through IFMS.
• Coordinate with CDC IT ServiceDesk staff, third-party vendors, conference support staff, and AV engineers to resolve equipment and connectivity issues.
• Conduct pre-conference planning meetings, train customers on AV systems, and maintain digital signage connectivity and conference room infrastructure.

Requirements

• Clear communication and strong interpersonal skills.
• Ability to organize, multitask, manage time, and work independently or as part of a team.
• Excellent attention to detail and comfort with complex, frequently changing requirements.
• Ability to work effectively in a busy environment with frequent distractions and interruptions.
• Experience with Microsoft Teams and Zoom.
• Public Trust eligibility is required.

Culture & Benefits

• Regular full-time employment with a fixed-rate compensation structure.
• Employee benefits program and management engagement.
• Team-oriented environment with recognition for performance.
• Leadership support and opportunities for promotion.