Principal, Product Management, Messaging Solutions

Location: Reston, Virginia, United States; hybrid work with at least two days per week in an assigned hirify.global office

Salary: $168,750–$281,250 annually

Company

hirify.global develops trusted communications and information solutions that help businesses and consumers engage securely, confidently, and effectively.

What you will do

• Lead the strategy, vision, development, commercialization, and optimization of the messaging solutions portfolio, including SMS, MMS, RCS, and emerging channels.
• Own the full product lifecycle from market assessment and business case development through roadmap creation, pricing, positioning, launch, adoption, and ongoing optimization.
• Translate customer and market opportunities into scalable product capabilities in partnership with Engineering, Product Marketing, Sales, and Solutions teams.
• Shape competitive positioning and go-to-market strategies using hirify.global’s trusted communications platform and customer base.
• Engage customers, partners, mobile network operators, aggregators, and industry stakeholders to identify opportunities and influence product direction.
• Represent the messaging portfolio through customer presentations, conferences, industry events, and thought-leadership activities.

Requirements

• 15+ years of progressive product management experience in telecommunications, communications platforms, messaging, CPaaS, digital communications, or a closely related industry.
• Deep expertise in SMS, MMS, RCS, carrier messaging infrastructure, mobile network operators, aggregators, and enterprise messaging platforms.
• Experience launching, scaling, and managing messaging or communications products for enterprise customers.
• Strong understanding of CPaaS ecosystems, routing, APIs, enterprise applications, product strategy, roadmaps, product lifecycle management, and Agile delivery.
• Demonstrated ability to collaborate with Product, Engineering, Sales, Marketing, and executive leadership teams.
• Ability to operate independently in highly visible, high-growth environments while balancing strategic vision with hands-on execution.

Nice to have

• Experience with CPaaS providers such as Twilio, Sinch, or Infobip.
• Experience with OTT messaging platforms such as WhatsApp, iMessage, Messenger, Viber, or Android messaging ecosystems.
• Background in trusted communications, fraud prevention, identity-related communications, caller authentication, or customer trust solutions.
• Experience with telecommunications carriers, contact center technology, enterprise communications, or omnichannel communications.
• Experience expanding products into new markets, customer segments, or international geographies.

Culture & Benefits

• Hybrid work with regular virtual and in-person collaboration.
• Medical, dental, vision, HSA, and FSA options with day-one eligibility.
• Company-paid life and disability coverage, parental leave, caregiver support, and adoption and fertility assistance.
• 401(k) with employer match, employee stock purchase plan, tuition reimbursement, career coaching, and financial wellness resources.
• Paid time off, up to 12 paid holidays, commuter benefits, employee discounts, volunteer time off, and wellness support.