Senior Technical Account Manager (UK/Cybersecurity)

Location: United Kingdom; remote-first role with travel throughout Europe of up to 30%

Salary: £72,000 plus competitive equity and comprehensive benefits

Company

hirify.global provides technology, threat intelligence, and expert services to protect critical infrastructure and industrial systems from cyber threats.

What you will do

• Act as a trusted technical advisor and advocate for assigned customer accounts.
• Lead onboarding, adoption, goal-setting workshops, planning sessions, and value-realisation reviews.
• Help customers operationalise key use cases and integrate hirify.global into security and operational workflows.
• Provide technical guidance, best practices, enablement, workshops, and training to improve cybersecurity maturity.
• Monitor customer health and utilisation, identifying risks and developing recovery plans for at-risk accounts.
• Collaborate with Customer Success, Support, Product, Services, and Sales teams while representing customer feedback.

Requirements

• 3+ years of experience in OT, ICS, or critical infrastructure environments, with knowledge of ICS, SCADA, or DCS systems.
• Experience in security operations, threat detection, threat intelligence, vulnerability management, or related cybersecurity disciplines.
• Strong understanding of industrial cybersecurity, OT/ICS environments, cyber risk management, and security operations workflows.
• Experience applying ISA/IEC 62443, NIST CSF, SANS ICS Five Critical Controls, CAF, the Cyber Resilience Act, or other relevant European frameworks.
• Ability to engage technical and business stakeholders and deliver workshops, training, and advisory engagements.
• Strong communication, relationship management, problem-solving, and customer-focused value-realisation skills.

Nice to have

• Familiarity with critical infrastructure regulations and cyber resilience requirements across Europe.
• German or other European language skills.

Culture & Benefits

• Remote-first, mission-driven work focused on safeguarding critical infrastructure.
• Collaboration across North America, Europe, the Middle East, and APAC.
• Competitive equity package.
• Comprehensive benefits plan.
• Background check required for all new hires.