Staff Field Engineer (Observability)

Location: United Kingdom (Remote)

OTE compensation: £130,000–£155,000, plus Restricted Stock Units.

Company

hirify.global develops Grafana Cloud, a managed observability platform built on open source and open standards for monitoring, incident response, and telemetry management.

What you will do

• Support strategic deals and complex customer engagements in partnership with Solution Engineers and Observability Architects.
• Serve as a recognized subject matter expert in a Grafana Platform area and build reference architectures across observability technologies.
• Create and maintain workshops, guides, demo scripts, documentation, white papers, and other technical enablement content.
• Architect and operate reliable, secure, production-grade environments for demos, workshops, and proof-of-value infrastructure.
• Influence product direction, support customer adoption of new technologies, and represent Field Engineering in product planning.
• Present at marketing events and mentor Senior and Staff Solution Engineers and Field Engineers.

Requirements

• 8+ years of related technical experience, including 2+ years as a Senior Field Engineer or equivalent.
• Expertise in Grafana and observability technologies such as Loki, Prometheus, Tempo, Elastic, Splunk, or Datadog.
• Subject matter expertise in an adjacent domain such as IoT or AI/ML.
• Experience creating field-adopted training assets and partnering with Product Management and Engineering.
• Working knowledge of a modern programming language, software development lifecycle, debugging, investigation, and Linux.
• Ability to architect cloud applications on AWS, Azure, or GCP using infrastructure as code and technologies such as Terraform, Kubernetes, Docker, serverless, and microservices.

Nice to have

• Open source software development experience.
• Practical experience using AI tools for code generation and review.

Culture & Benefits

• 100% remote work with a global team across 40+ countries.
• Open communication, high autonomy, trust, and an innovation-driven environment.
• Defined career growth opportunities and approachable leadership.
• 30 days of annual leave, including three Grafana Shutdown Days, subject to local legislation.
• In-person onboarding for new employees.
• RSUs included with all roles.